Security, Availability and Performance
At SoftPotential we take care of your data, on site and in the cloud. We plan, implement and provide IT services for your enterprise, wherever your organization is physically located.
- headoffice / branches
- mobile users
- cloud based organizations
We design the infrastructure and virtualization solutions to ensure your servers and desktops are up and running in any circumstance.
- accurate planning
- mix of cloud based and on premises IT resources
- virtual technologies
We implement data protection with the latest security technologies to include:
- multilayer backup
- multi-factor authentication
- data encryption
- electronic signature through digital certificates and timestamps
Whatever your IT system we provide 24/7 automated monitoring of each server, workstation and network node.
- 24/7 monitoring
- Profiles that exactly suit your needs
- Proactive notification of possible vulnerabilities and threats
Multi Layer Backup
Our backup services save your data in multiple locations, close to the originating environment (warm backup – for immediate availability) and in remote digital vaults (cold backup – for disaster recovery procedures).
- Compression and encryption
- Block based cloud backup to minimize bandwidth
- Specific backup strategies for Windows and Linux based servers
- SQL Server / Exchange Server backup solutions
- Professional and accurate services at restore time
Technical Support and Maintenance
We provide quick and effective remote support, we resolve the IT issues to let you focus on your business.
- Windows and Linux based environments
- Network devices
- High level overview of the workflow for each ticket (start, activity made, resolution, closing)
- Transparent statistics / metrics of support time and effectiveness
Consultancy and Product Development
Since 1996 we have developed specific skills optimising vertical ERP software in the following sectors:
- Healthcare: Inpatient and Outpatient workflows in Hospitals and Clinics
- Document and Collaboration: Vertical Solutions for specific customers